OUR CUSTOMER REVIEWS

SALES

5.0

SERVICE

4.5

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

418 ratings and 208 comments received in the last 90 days.

12 January 2025

First time Ive used Sandal BMW Huddersfield and i must say it was a pleasurable experience from start to finish. Lovely and caring people.

11 January 2025

Very professional and good advice given, Gary ,Chris and Beata worked very hard to help me make the purchase.

10 January 2025

From start to finish I was made to feel very welcome and very well looked after by all of the team. Special thanks to Jane my sales executive who was very knowledgable and extremely professional, she knows her job well! Thank you guys !!

08 January 2025

All went as arranged

22 December 2024

Our sales executive Sam, was brilliant kept us informed throughout the whole process. Would love to deal with sam when the time comes to buying a new car in the future

17 December 2024

Car was in good time with easy hand over

06 December 2024

I was always dealt with in a professional manner, but without formality. It was always possible to discuss things by phone, with phone calls returned quickly when they could be taken immediately.

04 December 2024

From placing the order Gary Milliard kept us informed every step of the way. Hand over was as always very special and Sam and Gary were very helpful on setting the car up.

02 December 2024

The purchase was all done over the phone and via email, all my questions were answered quickly my James

29 November 2024

Great service from all involved and Sam was lovely to do business with.

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15 January 2025

I was totally empowered and given opportunity for informed decision making

15 January 2025

Unfortunately this occasion there was 2 requests missed. One was a request for the mot to be carried out and one to check the door seal on the drivers door

15 January 2025

First class service as expected.

14 January 2025

Car booked in for 10.00am, I was waiting for car on site, still on car park at 10.40, simple recall.

14 January 2025

They were brilliant. We needed a service at short notice and despite them being very busy they fitted us in and did a great job.

14 January 2025

Full service done and paid but problem with exhaust which is under warranty, did nothing about it, said they would call to arrange re booking it back in. Never have, very unprofessional

14 January 2025

I have had my car 10 years and had all my servicing and repairs carried out by Sandal Huddersfield and have no complaints. Communication is good, pricing not unreasonable and the work seems to be of a high standard.

14 January 2025

Whoever is doing the hiring is doing a good job

13 January 2025

Job completed within the suggested time frame and was made very comfortable during my wait. Car came back gleaming too!! Thank you all.

13 January 2025

Simple, easy, straight forward and very helpful.

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